International Postgraduate Diploma in Hospitality and Tourism (Level 7)
Earn a qualification recognising your professional expertise in Healthcare management and enhance your skills in leading online learning initiatives.
About the course
This course delves into challenges pertaining to motivation and enhancing communication within teams, equipping leaders for effective team management. Learners gain insight into the theoretical basis of human needs and motivation applicable in the business context.Upon completing this lecture, you will comprehend the following:
- The interconnection between leadership, motivation, teamwork, communication, and performance.
- The concept of employee performance and its impact on organizational performance.
- Group dynamics and factors influencing team dynamics.
- Tuckman’s model of group development.
- Belbin's team roles.
- Various theories and models of motivation, including Maslow's need hierarchy, Herzberg's motivation-hygiene theory, and Vroom's expectancy theory.
- Theories and models of communication, such as Berlo's SMCR model and Shannon–Weaver model of effective communication.
- Common communication barriers and strategies for effective communication.
Course details
Mode of Study: Blended
Assessment: Research-based Assignments
The objective of the International Postgraduate Diploma (IPGD) in Management of Hospitality and Tourism qualification is to enhance your understanding and develop skills to work in and manage the hospitality and tourism business effectively.
This qualification reflects current practices in destination management, communicating in hospitality and leading tourism business and allows learners to develop and expand their high-level understanding of financing, managing and leading a booming tourism and hospitality business model.
Programme Structure and Credits:
This programme consists of 6 modules with a total of 120 credits.
By the end of the program, learners will be able to demonstrate the following learning outcomes:
- Analyze Complex Management Problems: Analyze and evaluate complex management problems and challenges within the tourism and hospitality industry, considering multiple perspectives and applying critical thinking skills to propose effective solutions.
- Apply Specialist Skills: Apply specialist skills and technical terminology relevant to tourism and hospitality management, demonstrating a comprehensive understanding of industry-specific concepts and practices.
- Adapt to Changing Environments: Adapt and respond effectively to dynamic and evolving environments in the tourism and hospitality industry, considering factors such as globalization, sustainability, and technological advancements.
- Utilize Best Practices: Utilize best practices and contemporary research to inform decision-making and propose innovative strategies for managing tourism and hospitality operations.
- Demonstrate Lifelong Learning Orientation: Develop a lifelong learning orientation, seeking opportunities for professional development, staying updated with industry trends, and continuously enhancing knowledge and skills.
- Foster Sustainable Practices: Understand and promote sustainable practices within the tourism and hospitality industry, considering the social, economic, and environmental impacts of operations.
- Exhibit Effective Leadership: Exhibit effective leadership skills in managing tourism and hospitality teams and organizations, fostering a positive work culture and inspiring high performance.
- Apply Marketing Strategies: Develop and implement effective marketing strategies tailored to the tourism and hospitality industry, considering target markets, consumer behaviour, and emerging trends.
Module: ASSIGNMENT & STUDY GUIDELINES
Lecture: 5
This module provides the most critical information about the study course and assignment submission.
VIDEO - How to Avoid Plagiarism in Your Writing
Harvard Referencing Style Guide
How to Summarise - Assignment Guide
Summarising, Paraphrasing, Quotation for your Assignment
Official Title Pages - IPGD
Module: HOTEL MARKETING AND SALES MANAGEMENT
Lecture: 4
Quiz: 1
Introduction to Hotel Marketing
Marketing Analytics and Its Importance in Hotel Industry
Understanding Sales Promotion and Management
Consumer Behaviour and Hotel Marketing
Hotel Marketing and Sales Management
Module: INTERNATIONAL TOURISM BUSINESS
Lecture: 5
Quiz: 1
Introduction to International Tourism
International Tourism Planning and Development Process
Tourism Promotion and Travel Distribution System
Leadership Development in the International Tourism Industry
Future Trends in International Tourism Business and its Contribution to the Global Economy
International Tourism Business
Module: LEADERSHIP AND ORGANIZATION BEHAVIOUR
Lecture: 4
Quiz: 1
A Review of Organizational Theories
Leadership and Organizational Behaviour
Organizational Change, Behaviour & Culture
Organization System Thinking and Structure
QUIZ - LEADERSHIP AND ORGANIZATION BEHAVIOUR
Module: MANAGEMENT INFORMATION SYSTEM
Lecture: 5
Quiz: 1
Appraising Information Systems and Organisation Strategy
Introduction to Management Information Systems
Identifying Information Systems and Information Technology
Understanding the Role of MIS in Decision Making, System Design, and Modeling
Recognizing Information Systems Development and Globalisation
QUIZ-Management Information System
Module: STRATEGY HUMAN RESOURCE MANAGEMENT
Lecture: 16
Quiz: 1
Understanding the role of human resource management
Role of Human Resource Management Strategy in an Organisation
Contributions of HRM
Business Dynamics Concerning The Human Resource Strategy
People Development and Human Resource Management
Developing Human Resource Management, Recruitment and Selection
Determining Human Resource Requirements
Human Resource Management And Organisational Strategy, Structure And Culture
Effective Monitoring Of Human Resource Management Activities
Fundamentals Of Human Resource Plan
Employee Retention Concepts, Tools and Strategies
Leadership Practices In An Organisational Context
Organisational Theory Underpinning Human Resource Management
Strategic Leadership And Organisational Development
Legal And Ethical Requirements Of Human Resource Policies
Exploring Purpose Of Leadership And Evaluating Human Resource Strategy
QUIZ - Strategic Human Resource Management
Module: BUSINESS STRATEGY
Lecture: 18
Quiz: 1
CASE STUDY - Strategic Management Approach by TESCO
Analysing Business Environment and its Impact on Strategic Decision Making
Understanding the External Business Environment Dynamics
Understanding The Internal Business Environment Dynamics
CASE STUDY - Staying ahead in a competitive environment
CASE STUDY - McDonald's strategic partnership for innovation as competitive advantage
Understanding Market Situational Analysis and Organisational Position Measurement
Analysing The Effects Of Exiting Plans On Organisation
Understanding Mandatory Competency & Competitive Advantage of An Organisation
Understanding The Relationship Between Corporate, Business & Operational Strategies
Understanding Strategic Models & Tools
Analysing and deciding on the strategic options
Developing Appropriate Vision, Mission & Strategic Goals For An Organisation
Developing An Agreed Strategy Plan For New Action Plan
Proposing an Effective Structure For Building Efficient Relationships With Stakeholders
CASE STUDY - Ethics and CSR at Honda
Understanding organisational strategic change management
Implementing Strategic Plan
QUIZ - Strategic Management
Accreditation
All of our courses are accredited by the relevant partners and awarding bodies. Please refer to our information in about us for more details.
Entry requirement
Entry requirements for this course are flexible, allowing a wide range of individuals to enroll. Having work experience can provide a valuable perspective on the course content, enhancing the learning experience.The certificate program aims to broaden the learner's expertise in the field. It caters to individuals keen on expanding their knowledge and staying current with the latest ideas in their respective fields. This certificate is suitable for professionals in various roles, including:
- Chief Executive Officers, Directors, Managers, and Supervisors
- Team Leaders
- Lead Associates
- Human Resource Managers
- Division Heads
- Country Managers
- Unit Heads
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How learners like you are achieving their goals
Executive Education
A smart way to enhance my knowledge within a short period of time, the course is very productive and beneficial for me...so grateful that i completed successfully...i would recommend my friends and family about the course.
Andrew Samson
MaldivesExecutive Education
Truly enjoyed the Strategic Management and Leadership Level 7 course and it provided me with a clear insight and helped me in my daily work as Plant Manager.
Jason Momodu
VietnamExecutive Education
The modules were well structured, and gave me the knowledge to make sound decisions that maximize performance.
Jason Momodu
VietnamExecutive Education
I have learned a lot and gain experienced in this course. At first, I did not have confidence when standing front of audience but now, it is a different story.
Jason Momodu
VietnamExecutive Education
Truly enjoyed the Strategic Management and Leadership Level 7 course and it provided me with a clear insight and helped me in my daily work as Plant Manager.
Joe Jonny
GhanaExecutive Education
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NigeriaExecutive Education
A smart way to enhance my knowledge within a short period of time, the course is very productive and beneficial for me...so grateful that i completed successfully...i would recommend my friends and family about the course.
Jennifer Babatunde
NigriaExecutive Education
I have learned a lot and gain experienced in this course. At first, I did not have confidence when standing front of audience but now, it is a different story.
